@inproceedings{verkasalo-2009-a,
  author = {Hannu Verkasalo and William Martin},
  title = {An Assessment of the Handset-Based End-User Research Process},
  year = {2008},
  booktitle = {Proceedings of The International Telecommunications Society (ITS) Conference, Montego Bay, Jamaica, June 23-26, 2009},
  month = {},
  pages = {},
  url = {},
  note = {},
}